Warranty Information

Have an issue with your blanket? Let us make it right.

We provide a lifetime warranty against manufacturer or craftsmanship defects. If your blanket arrives defective, we will happily replace it free of charge. Please contact us immediately if your blanket is found to be defective so that we can replace it right away.

To submit a warranty claim:

  • Fill out contact form below
  • Please provide the name on your order, purchase date, purchase location, and order number
  • Describe what the issue is with your blanket

Once we receive your submission, we will reach out to you with the next steps.


  • Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use
  • Any condition resulting from incorrect or inadequate maintenance or care
  • Damage resulting from misuse, abuse, negligence, or accidents
  • Dissatisfaction due to buyer’s remorse
  • Normal wear and tear
  • Damages incurred during assembly or maintenance
  • Any used, previously displayed items

Submit Warranty Claim